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Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 4/16/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2876360 |
Date Received | 4/16/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Closing your account |
Sub-Issue | Company closed your account |
Consumer Complaint Narrative | May credit card was closed on XX/XX/2017 by Wells Fargo. When I called to ask way my account was closed. I was told that i did not have a banking account with them. Which was not true I had three account 's with them. I had an joint account with my husban |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | WELLS FARGO & COMPANY |
State | NJ |
Zip Code | 075XX |
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