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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/30/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3061163
Date Received10/30/2018
ProductChecking or savings account
Sub-ProductOther banking product or service
IssueClosing an account
Sub-IssueFunds not received from closed account
Consumer Complaint NarrativeI have requested my XXXX savings be distributed for deposit into IRA Traditional and IRA Roth accounts but the distributing bank, Wells Fargo, refuses to execute the distribution even after multiple calls, notarized proofs of identification and documents
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateCA
Any comments on this complaint?

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