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United Services Automobile Association - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 10/24/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2711163 |
Date Received | 10/24/2017 |
Product | Checking or savings account |
Sub-Product | Checking account |
Issue | Managing an account |
Sub-Issue | Problem making or receiving payments |
Consumer Complaint Narrative | On XXXX/XXXX/XXXX I paid XXXX, via USAA certified check, {$1300.00} to close my automobile loan account # XXXX. On XXXX/XXXX/XXXX, a recurring withdrawal in the amount of {$240.00} was debited from my account and posted to my 'closed ' XXXX account. On XX |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company (To Which The Complaint Relates) | UNITED SERVICES AUTOMOBILE ASSOCIATION |
State | KY |
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