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Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/14/2018 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2936234 |
Date Received | 6/14/2018 |
Product | Credit reporting, credit repair services, or other personal consumer reports |
Sub-Product | Credit reporting |
Issue | Incorrect information on your report |
Sub-Issue | Account status incorrect |
Consumer Complaint Narrative | XXXX and SUNTRUST have repeatedly removed the SUNTRUST BANK CARD MEMBER S account from " Included in Chapter XXXX Bankruptcy '' status to negatives statuses and now they are reporting it as an " OPEN ACCOUNT '' and both agencies continue to re-age the " |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SUNTRUST BANKS, INC. |
State | MS |
Zip Code | 386XX |
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