Popular Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Older American |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 10/21/2016 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2165209 |
| Date Received | 10/18/2016 |
| Product | Mortgage |
| Sub-Product | Home equity loan or line of credit |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | I did not renew my home equity line of credit with Popular Community Bank. I have had a {$100000.00} line of credit with them for many years with a zero balance. I informed them in writing 3 times and by phone once that I do not want to renew the line of |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | POPULAR BANK |
| State | WA |
| Zip Code | 982XX |
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