Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/16/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2877265
Date Received4/16/2018
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with your lender or servicer
Sub-IssueReceived bad information about your loan
Consumer Complaint NarrativeIn XX/XX/XXXX, I began XXXX school to work on a XXXX XXXX Degree. I completed the coursework in XX/XX/XXXX and began focusing on writing my thesis in XX/XX/XXXX. I was enrolled at XXXX ( XXXX ) for the required number of thesis hours. Around XX/XX/XXXX, I
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateIN
Any comments on this complaint?

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