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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/8/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3040421 |
Date Received | 10/8/2018 |
Product | Student loan |
Sub-Product | Private student loan |
Issue | Dealing with your lender or servicer |
Sub-Issue | Trouble with how payments are being handled |
Consumer Complaint Narrative | On XX/XX/2018 I received a call from Navient stating I had a past due amount of {$200.00} and I could set up an auto pay that would bring the loan current and cover my XXXX payment making my next payment at the end of XXXX. I made the payment the next wee |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | PA |
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