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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Nationwide Financial Group - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/17/2018
Company Response To ConsumerUntimely response
Timely Response?No
Consumer Disputed?N/A
Complaint Id2877914
Date Received4/17/2018
ProductVehicle loan or lease
Sub-ProductLoan
IssueManaging the loan or lease
Sub-IssueBilling problem
Consumer Complaint NarrativeAfter becoming a widow we had some unauthorized activities on an account and decided to close that bank account. The car loan company XXXX XXXX was given notice of this months in advanced. While waiting for a form in the mail to authorize the change ( for
Company (To Which The Complaint Relates)Nationwide Financial Group
StateNV
Zip Code890XX
Any comments on this complaint?

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