Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Moneygram Payment Systems Worldwide Inc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/29/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2688813
Date Received9/29/2017
ProductMoney transfer, virtual currency, or money service
Sub-ProductDomestic (US) money transfer
IssueConfusing or missing disclosures
Consumer Complaint NarrativeI sent {$550.00} to my sons 's fiance on X/XX/2017. The charge for this transfer was {$49.00}. I then had to cancel the transfer because her ID was expired and the local Money Gram rep would not allow the transfer. Money Gram no longer has the option to h
Company (To Which The Complaint Relates)MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC
StateWI
Zip Code531XX
Any comments on this complaint?

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