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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2467337
Date Received4/26/2017
ProductChecking or savings account
Sub-ProductOther banking product or service
IssueManaging an account
Sub-IssueCashing a check
Consumer Complaint NarrativeI 've been trying to cash a check from Chase Bank, and the bank refuses to cash it even when the amount and approval from account holder was verified by Branch Manager XXXX XXXX . This process has been going on for more than a week ; having me going
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateCA
Zip Code900XX
Any comments on this complaint?

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