Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/4/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2896329
Date Received5/4/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueBanking errors
Consumer Complaint NarrativeOn XX/XX/XXXX I noticed a phone number that is not mine, or any account owner was on my account. The Bank is unable to tell me how or when this phone number was added to my account.
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateOH
Zip Code430XX
Any comments on this complaint?

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