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Hsbc North America Holdings Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/11/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2382623 |
| Date Received | 3/11/2017 |
| Product | Bank account or service |
| Sub-Product | Checking account |
| Issue | Account opening, closing, or management |
| Consumer Complaint Narrative | HSBC had a promotion where they would pay out {$350.00} to new checking account customers who made bill payments in 3 consecutive months to two different billers. Due to an error on HSBC 's part, my XXXX payment was not processed and I was advised that I |
| Company (To Which The Complaint Relates) | HSBC NORTH AMERICA HOLDINGS INC. |
| State | MA |
| Zip Code | 021XX |
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