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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Hsbc North America Holdings Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/24/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2736844
Date Received11/24/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueGetting a credit card
Sub-IssueCard opened as result of identity theft or fraud
Consumer Complaint NarrativeOn XX/XX/XXXX2017 I walked into an HSBC branch to change my last name to my married name. The banker assisting me, XXXX XXXX, attempted to upsell me on various HSBC products including a Savings Account, a Credit Card and Overdraft Protection. I agreed to
Company (To Which The Complaint Relates)HSBC NORTH AMERICA HOLDINGS INC.
StateNY
Any comments on this complaint?

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