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Freedom Mortgage Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/28/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1541524 |
Date Received | 8/28/2015 |
Product | Mortgage |
Sub-Product | FHA mortgage |
Issue | Loan servicing, payments, escrow account |
Consumer Complaint Narrative | I tried logging into my account this morning to pay my mortgage for XXXX 2015. I tried on freedommortgage.com, and it would n't let me in so I called customer service, entered my SS Number, and it routed me to a lady who saw all my information, she told m |
Company Public Response | Company chooses not to provide a public response |
Company (To Which The Complaint Relates) | FREEDOM MORTGAGE COMPANY |
State | TX |
Zip Code | 775XX |
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