Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Empowerment Ventures, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2467508
Date Received4/26/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose prepaid card
IssueTrouble using the card
Sub-IssueTrouble using the card to spend money in a store or online
Consumer Complaint NarrativeI was aware that m y card ha d an expiration date of X/2017 .. . and I have not received a new card yet. So I used this current card be lieving it would still be active until the end of XXXX . When my purchase was declined, I went t o the Rus hcard s
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)Empowerment Ventures, LLC
StateWA
Zip Code980XX
Any comments on this complaint?

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