Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/26/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 1538534 |
Date Received | 8/26/2015 |
Product | Credit card |
Issue | Customer service / Customer relations |
Consumer Complaint Narrative | The following message/alert from Citi Cards has been showing on my online account homepage for several weeks : " We have reissued a new Citi ( R ) XXXX ( R ) with the same account number as your current card. A new card is being mailed and should arrive s |
Company Public Response | Company chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | AZ |
Zip Code | 85716 |
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