Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 10/30/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 3061081 |
| Date Received | 10/30/2018 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose credit card or charge card |
| Issue | Closing your account |
| Sub-Issue | Company closed your account |
| Consumer Complaint Narrative | Three accounts of mine were closed without warning. My Citi Forward, Dividend, and AAdvantage cards. I suddenly lost my ability to make purchases, and wasn't even given a chance to use these cards. |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | IL |
| Zip Code | 606XX |
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