Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/25/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2678249
Date Received9/19/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueOther features, terms, or problems
Sub-IssueOther problem
Consumer Complaint NarrativeUpon apply for capital one when I received the offer it said that I would receive rewards, when I applied and got approved after getting the card I realized it was a diff card than I thought I was getting and I called and No rewards for that card. That 's
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateMA
Zip Code017XX
Any comments on this complaint?

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