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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/27/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3134428 |
Date Received | 1/27/2019 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Advertising and marketing, including promotional offers |
Sub-Issue | Didn't receive advertised or promotional terms |
Consumer Complaint Narrative | Hi there, I got the upgrade offer for my American Express credit card in XX/XX/XXXX, it was spending {$2000.00} then I will get {$250.00} statement credit. I applied the upgrade and met the spending requirement on XX/XX/XXXX. I contacted AMEX many times a |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | CA |
Zip Code | 941XX |
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