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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/26/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1538718
Date Received8/26/2015
ProductStudent loan
Sub-ProductNon-federal student loan
IssueDealing with my lender or servicer
Sub-IssueNeed information about my balance/terms
Consumer Complaint NarrativeThey will not assist me in retrieving my loan payment history since the loan was created or the original promissory note. They will not lower the interest rate of 13.75 % or negotiate payment amount.
Company (To Which The Complaint Relates)AES/PHEAA
StateCA
Zip Code900XX
Any comments on this complaint?

Otros registros de este dataset

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