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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 11/27/2017 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2736897 |
Date Received | 11/24/2017 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem when making payments |
Sub-Issue | Problem during payment process |
Consumer Complaint Narrative | I recently sent a payment to XXXX XXXX in the amount of {$25000.00}. XXXX never received the payment and when I inquired to my bank ( XXXX ) on the status of the check, I was told it was cashed by XXXX XXXX. I then contacted XXXX XXXX and they have no rec |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | FL |
Zip Code | 347XX |
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