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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/14/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2936444 |
Date Received | 6/14/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Fees or interest |
Sub-Issue | Problem with fees |
Consumer Complaint Narrative | I have had a credit card account with Care Credit/ XXXX XXXX since XX/XX/2014, I was informed today that last month I made my payment 10 days late and was to be charged a XXXX dollar late fee. I contacted the issuer and they said " if your late you have t |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | NM |
Zip Code | 870XX |
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