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Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/24/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2710792 |
Date Received | 10/24/2017 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose prepaid card |
Issue | Problem with a purchase or transfer |
Sub-Issue | Card company isn't resolving a dispute about a purchase or transfer |
Consumer Complaint Narrative | I enrolled in Netspend prepaid card service. I had my paycheck direct deposited on XXXX/XXXX/XXXX. I called to see what my options were as I had not received the actual card yet. I was told I was limited to ACH transactions until my card arrived ( still w |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | NETSPEND CORPORATION |
State | FL |
Zip Code | 322XX |
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