Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/4/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 1814039 |
Date Received | 3/2/2016 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with my lender or servicer |
Sub-Issue | Trouble with how payments are handled |
Consumer Complaint Narrative | I was never contacted by XXXX or Nelnet that my loans were in default. I was under the assumption that since I had recently stopped going to school, my loans were not yet due. I was never sent statements or received phone calls regarding payment for my st |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | DE |
Zip Code | 197XX |
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