Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

J J Marshall & Associates, Inc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/18/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3050245
Date Received10/18/2018
ProductDebt collection
Sub-ProductOther debt
IssueCommunication tactics
Sub-IssueUsed obscene, profane, or other abusive language
Consumer Complaint NarrativeOn XX/XX/2018 I contacted JJ MARSHALL in an attempt to pay off a debt, not only were the customer service representatives rude due to me missing a previous payment ( due to financial hardship ) but they voiced that I was already being summons so they woul
Company Public ResponseCompany disputes the facts presented in the complaint
Company (To Which The Complaint Relates)J J Marshall & Associates, Inc
StateMI
Zip Code490XX
Any comments on this complaint?