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Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 9/16/2017 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2675918 |
Date Received | 9/16/2017 |
Product | Credit reporting, credit repair services, or other personal consumer reports |
Sub-Product | Credit reporting |
Issue | Problem with fraud alerts or security freezes |
Consumer Complaint Narrative | This is the SECOND complaint about the same issue because the Experian failed to address the issue in complaint # XXXX. The company 's online freeze alert does NOT work, though I have tried many times to do so. Since I was affected by the XXXX breach, it |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | Experian Information Solutions Inc. |
State | IN |
Zip Code | 479XX |
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