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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Community Choice Financial, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/24/2017
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?N/A
Complaint Id2737152
Date Received11/24/2017
ProductPayday loan, title loan, or personal loan
Sub-ProductPayday loan
IssueCharged fees or interest you didn't expect
Consumer Complaint NarrativeI am receiving collection calls from a third party, usually they hang up when I answer. However when I call back I am on hold for a long period of time. When the rep answers they do not identify themselves instead the rep answers the phone saying can I he
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)COMMUNITY CHOICE FINANCIAL, INC.
StateOH
Zip Code430XX
Any comments on this complaint?

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