Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/2/2017 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2499951 |
Date Received | 6/2/2017 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem with a purchase shown on your statement |
Sub-Issue | Credit card company isn't resolving a dispute about a purchase on your statement |
Consumer Complaint Narrative | On XXXX XXXX , XXXX ; I ordered XXXX pairs of XXXX boots online total {$470.00}. After I placed the order I felt uncomfortable and call ed Citi Ba nk to stop the purchase. At that time, I was told I could not and I had to wait. Since I had no oth |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | WI |
Zip Code | 530XX |
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