Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/1/2018 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2829758 |
Date Received | 3/1/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Other features, terms, or problems |
Sub-Issue | Problem with rewards from credit card |
Consumer Complaint Narrative | I opened a Citi XXXX XXXX XXXX XXXX XXXX credit card account in XXXX and at the time that I signed up for the account, Citi was offering a {$650.00} statement credit if you spent {$2000.00} within the first three months of opening the card and then later |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | FL |
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