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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bbva Compass Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2559111
Date Received6/26/2017
ProductMoney transfer, virtual currency, or money service
Sub-ProductMobile or digital wallet
IssueManaging, opening, or closing your mobile wallet account
Consumer Complaint NarrativeThe company is awaiting approval from thw bank for at leas t three week s now to open an account.
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BBVA COMPASS FINANCIAL CORPORATION
StateTX
Zip Code760XX
Any comments on this complaint?

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