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Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/6/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 2238038 |
Date Received | 12/6/2016 |
Product | Mortgage |
Sub-Product | Other mortgage |
Issue | Application, originator, mortgage broker |
Consumer Complaint Narrative | I recently applied for a HELOC from Bank of America since I have been banking with them for over 22 years. I joined XXXX Bank in XXXX which is bought by BOA in XXXX. I was expecting a concierge level support since I have been Banking with them for a while |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | BANK OF AMERICA, NATIONAL ASSOCIATION |
State | CA |
Zip Code | 951XX |
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